MapleCalendar · native booking
The AI reads your real calendar in real time and books straight in — one calendar of truth, no double-booking, no "we'll get back to you about that time." Google Calendar and Outlook supported via CalDAV/OAuth.
100%
CA data residency
24/7
Call answering
2s
Avg pickup
EN+FR
Bilingual built-in
What's inside
Built for Canadian businesses
Everything a human receptionist does — minus the lunch break, sick days, and the awkward "let me get someone who can help."
24/7 call answering
Picks up on the second ring — evenings, weekends, statutory holidays. Never miss the lead because you were on another line or driving home from a job.
Bilingual EN/FR voice
Detects the caller's language within the first few syllables and continues the whole call in that language. Native neural voices, not robotic.
Books appointments live
Reads your live MapleCalendar / Google / Outlook availability and locks in a slot while the caller is still on the line. SMS confirmation on the way out.
Smart call routing
Warm-transfer to your cell, MapleDesk inbox, or a teammate based on intent. Urgent calls page you via SMS and email at the same time.
SMS + voice, one agent
Same agent across phone and text. If a caller hangs up and texts back, the thread picks up where the call left off — no repeating themselves.
Searchable transcripts
Every call gets a full transcript, recording, AI summary, and action log (booked / transferred / urgent). Searchable across all calls back to your retention window.
In the wild
See it in action
A real call recording from a Maritimes home-services client — bilingual greeting, on-the-fly booking, SMS confirmation, transcript emailed before the customer hung up.
Try it now — talk to the AI receptionist
Pick an industry and a caller, then chat by text or voice. The AI answers out loud, books appointments, and routes calls — live, right here. No signup.
Prefer a phone call? Try the live voice demo on maplereceptionist.com →
Honest comparison
MapleReceptionist vs. the Canadian AI receptionist field
We only compare against vendors who actually host in Canada and meet PIPEDA — not the U.S. giants who would replicate your call data to Virginia. If you need EHR-integrated medical scribing, Mihron is the niche fit; for everyone else, here's the honest read.
| Feature | MapleReceptionist | Dialbox | CallJolt | Mihron AI |
|---|---|---|---|---|
| Entry price (CAD) | $25 / mo flat | Custom quote | Per-minute meter | Custom quote |
| Self-serve signup | Yes — 10 min | No — sales call | No — sales call | |
| Bilingual EN/FR voice | Yes — native, auto-detect | EN-first | Yes (medical) | |
| Canadian-hosted data | Moncton, NB | Canada | Canada | Canada |
| PIPEDA-aligned by default | Yes + PHIPA | |||
| Books to MapleCalendar / Google / Outlook | Yes — native | Integrations layer | Calendly only | EHR-only |
| Horizontal vertical fit (legal, dental, garage, HVAC, PM) | Yes — 6 verticals shipped | Mostly enterprise | General SMB | No — healthcare-only |
| Founder building VoIP since | 2002 (24 years) | n/a | n/a | n/a |
| Pricing transparency on the site | Yes — public | Partial (per-min) | ||
| Number-porting (LNP) | Available, subject to porting fees* | |||
| Free trial w/o credit card |
Based on each vendor's public website as of May 2026. We re-check quarterly — if something here is wrong, email support@mapleworksuite.com and we will fix it.
Built for your trade
Vertical-specific scripts & intake
Generic AI receptionists make every business sound like a help desk. MapleReceptionist ships with the intake questions your industry actually asks — tested with real Canadian operators.
Legal intake
Conflict-check questions, intake-form fields, after-hours emergencies routed to on-call counsel.
Dental practices
New-patient intake, hygiene recall, insurance pre-screen, recall reminders, statutory-holiday coverage.
Garage + auto repair
Estimate gating ("did you bring it in before?"), bay booking, parts back-order callbacks, courtesy-car waitlists.
Home services
Service-area gating, urgency triage (leak vs estimate), photo-by-SMS for quick quotes, on-call paging.
Property management
Maintenance ticket intake, after-hours emergencies, vacancy enquiry triage, tenant verification.
HVAC + trades
No-heat vs maintenance triage, on-call rotation paging, condo-board contact rules, seasonal call-routing.
Plays nice
Plugs into the rest of MapleWorkSuite — and your stack
No glue code, no Zapier babysitting. MapleReceptionist is one of seven products built on the same Canadian platform.
MapleDesk · tickets from voicemail
Every missed-call message becomes a tagged ticket in MapleDesk with full transcript, audio, and caller history. Assignable to a teammate with one click.
MapleConcierge · AI tenant lookup
For property managers and multi-location operators: the AI confirms the caller's unit, lease, or balance against MapleConcierge in real time before transferring or scheduling.
Zapier · REST · webhooks
One-click connection to 6,000+ Zapier apps (HubSpot, Pipedrive, Salesforce, Slack, GoHighLevel). Direct REST + webhook endpoints for custom CRMs. Built in Canada, hosted in Canada.
Plans & pricing
Flat CAD pricing. No per-minute meter.
All plans include transcripts, recordings, AI summaries, bilingual EN/FR, and Canadian data residency. Pre-tax (HST added at checkout). Cancel any time.
Solo
$25
CAD / month
Side businesses and 1-person ops · $250 CAD billed annually
- 50 minutes / month included
- Up to 5 calls / day
- Bilingual EN/FR voice agent
- Message taking + email summary
- Full transcripts + recordings
Starter
$60
CAD / month
Solo professionals + trades · $600 CAD billed annually
- 200 minutes / month included
- 24/7 voice + SMS coverage
- SMS booking link to your calendar
- Standard call routing
- Custom greeting + business hours
Business
$99
CAD / month
Growing teams and offices · $990 CAD billed annually
- 500 minutes / month + WebRTC outbound
- Native calendar booking (MapleCalendar, Google, Outlook)
- Call recording + transcription
- Warm-transfer + SMS confirmations
- Zapier + REST integrations
Team-Pro
$199
CAD / month
Multi-line offices and clinics · $1,990 CAD billed annually
- 1,500 minutes / month
- Multi-agent stacking (different AI per line)
- MapleConcierge tenant lookup
- PIPEDA audit log + 7-year retention
- Priority support + named onboarding
Need more than 1,500 minutes / month or custom AI personas? See maplereceptionist.com/pricing for usage-based and enterprise quotes.
Right now
Calls being answered as you read this
Anonymized live feed of MapleReceptionist activity across Canada. Names changed to initials, cities are real.
Live activity
Questions & answers
The questions buyers actually ask
Including the uncomfortable ones. Have something else? Email support@mapleworksuite.com.
What is MapleReceptionist?
MapleReceptionist is a Canadian-hosted AI voice receptionist that answers your business phone 24/7. It greets callers in English or French, takes messages, books appointments, transfers calls, and emails or texts you summaries within seconds of each call ending.
How is it different from a virtual receptionist service like Ruby?
Traditional virtual receptionists like Ruby use human agents reading from a script and bill per call or per minute (typically $1 to $3 per call). MapleReceptionist is an AI trained on your specific products, hours, pricing, and FAQs, so it can answer caller questions directly. Flat monthly rates from $25 CAD on Solo, no per-minute fees, and 24/7 coverage including overnight and statutory holidays.
Can it book appointments into my calendar (MapleCalendar, Google, or Outlook)?
Yes. MapleReceptionist integrates natively with MapleCalendar and supports Google Calendar and Microsoft Outlook over standard CalDAV and OAuth. Callers can hold the line while it checks live availability, confirms a slot, and reads back the booking. The event lands in your calendar with the caller name, phone number, and a transcript of the booking conversation.
Does it support bilingual EN/FR calls?
Yes. The AI detects the caller language within the first few syllables and continues the entire call in that language. You can also configure a bilingual greeting (Bonjour, hello) and a per-region preference (for example, default to French for the 506 area code in southeastern New Brunswick).
What happens if the AI cannot answer -- does it escalate to a human?
Yes. You can configure intelligent escalation rules: warm-transfer to your cellphone, your team via MapleDesk, or a designated voicemail box. For after-hours calls flagged as urgent (keywords like emergency, broken, leaking) it can page you via SMS plus email immediately. The caller never gets stuck in a loop.
Does it handle SMS as well as voice?
Yes. The same agent that answers your phone also handles inbound SMS, with shared memory across channels. If a caller hangs up mid-conversation and texts you back, MapleReceptionist picks up the thread. Outbound SMS confirmations for appointments are included on all plans.
How much does it cost per month in CAD?
Four tiers, all priced in CAD per month, pre-tax (HST added at checkout): Solo ($25) for solo operators with 50 minutes/month and 5 calls/day; Starter ($60) for solo professionals with 200 minutes/month and an SMS booking link; Business ($99 - most popular) with native calendar booking, call recording, transcription and WebRTC outbound; Team-Pro ($199) with multi-agent stacking (different AI personas per phone line) and MapleConcierge tenant lookup. Month-to-month, no contract on Solo, Starter and Business. Custom-tier integrations quoted per project.
Is it PIPEDA-compliant for call recordings?
Yes. Calls, transcripts, and recordings are stored on Canadian-hosted infrastructure, never replicated to U.S. servers, and access is tenant-scoped. The default greeting includes a PIPEDA-compatible recording notice (This call may be recorded for quality and accuracy) which you can customize. Retention is configurable from 30 days to 7 years.
How does MapleReceptionist compare to Dialbox?
Dialbox is a Canadian-hosted AI call-handling platform aimed at larger contact-centre use cases with custom-quoted pricing and a heavier onboarding cycle. MapleReceptionist is purpose-built for small businesses: self-serve signup, four flat CAD tiers starting at $25, bilingual EN/FR voice out of the box, and a 10-minute go-live. Both keep call data in Canada and meet PIPEDA expectations.
How does MapleReceptionist compare to CallJolt?
CallJolt is another small-business AI receptionist with a per-minute pricing model and an English-first agent. MapleReceptionist uses flat CAD tiers (no per-minute meter), ships with native French-Canadian voices and 506-area-code routing, and gives every account a tenant-isolated database on Canadian infrastructure rather than a shared multi-tenant cloud.
How does MapleReceptionist compare to Mihron AI?
Mihron AI is a Canadian medical and dental scribe / receptionist with quote-only enterprise pricing focused on health-record integrations. MapleReceptionist is horizontal: legal, dental, garage, home-services, property management, HVAC — published CAD pricing, self-serve signup, and integrations with MapleCalendar, MapleDesk, MapleConcierge, and CRM webhooks. If you need EHR-integrated medical scribing, Mihron is the niche fit; for the rest, MapleReceptionist is faster to deploy and transparent on price.
Can I port my existing business phone number to MapleReceptionist?
Yes. Number porting is available, subject to porting fees* (ask us for the current rate). Your existing number moves to MapleReceptionist and becomes your AI receptionist's line; your current provider handles the release, which typically takes a few days to two weeks. Prefer not to port? You can also take a new Canadian number (506, 902, 416, 604 and most other area codes available) and forward your existing line to it. Most carriers let you set conditional forwarding (busy/no-answer) so the AI only picks up overflow. Email support@mapleworksuite.com to get started.
Is there a free plan for MapleReceptionist?
Yes. MapleReceptionist offers a free account so you can start with no credit card and no commitment. Create your free account, explore the core features, and upgrade to a paid plan only when you need more volume or advanced capabilities.
Is MapleReceptionist Canadian-owned and hosted in Canada?
Yes. MapleReceptionist is part of MapleWorkSuite, a Canadian product designed and owned in Canada (Joel & Nanz Inc., New Brunswick). Your data is hosted in Canada, billing is in CAD, and the platform is built with PIPEDA in mind — no surprise cross-border data on your business.