Questions & answers
The questions buyers actually ask
Including the uncomfortable ones. Have something else? Email support@mapleworksuite.com.
What is MapleProjects used for?
MapleProjects is a Canadian-hosted project management product for SMBs, agencies, and consultancies that bill by the hour. It sits on top of MapleTask (kanban boards), MapleTime (billable hour tracking), and MapleInvoice (CAD invoicing with provincial HST/GST/QST) so that a project plan, the hours worked, and the invoice you send are the same Canadian database — not three apps stitched together by Zapier.
How does MapleProjects compare to Asana?
Asana is broader and more mature on workflow features — Asana Timeline, Smart Status, Goals — and it has a much bigger third-party integration catalog. MapleProjects beats Asana on three specific axes: Canadian data residency (Toronto + Montreal vs Asana's US-only), CAD-native pricing instead of USD-converted seats, and a native time-tracking-to-invoice loop that Asana only delivers via Harvest or Toggl plus Zapier plus QuickBooks. Asana's Gantt timeline ships today on Premium; MapleProjects' Gantt is on the Q3 2026 roadmap. If you bill clients by the hour in Canada, MapleProjects wins on workflow; if you're a 500-person org doing OKR rollups, Asana is the safer pick.
How does MapleProjects compare to Linear?
Linear is the gold standard for software engineering teams — fast keyboard-first issue tracker, Cycles instead of sprints, opinionated UX. It does not try to be a Gantt tool, does not have native time tracking for billable hours, and does not invoice clients. MapleProjects is the opposite shape: it's built for agencies and consultancies who bill external clients by the hour, where the deliverable is an invoice plus a status report, not shipped software. If your team writes code for paying clients, MapleProjects + Linear is a valid combo. If your team writes code for an internal product, Linear alone is enough.
How does MapleProjects compare to Jira?
Jira is the heavyweight for software engineering at scale — sprints, story points, Advanced Roadmaps, deep workflow customization, Tempo for time tracking, Atlassian Marketplace. MapleProjects is intentionally lighter and is not an issue tracker; we don't do sprints, story points, or burndown charts. Where MapleProjects beats Jira is for non-software project work — agencies, consulting, marketing services, professional services — where the project deliverable is an invoice and the time tracker has to talk to the invoicing system without a Tempo seat fee and without Atlassian's US/EU data residency. If you're a software team, stay on Jira. If you bill hours to external clients in CAD, MapleProjects is the simpler stack.
Is there a self-hosted option for Canadian SMBs?
Not today. MapleProjects ships as a multi-tenant Canadian-hosted SaaS in Toronto and Montreal data centres. We are PIPEDA-aligned for the SMB and consultancy customer that just wants the data inside Canada — that covers most of the regulated-industry asks we hear. If you have a federal or provincial procurement requirement for on-premise install, email support@mapleworksuite.com and we'll be honest with you about whether a single-tenant deployment makes sense before you sign anything.
How much does MapleProjects cost in CAD?
Four plans, all billed in Canadian dollars via Stripe Canada with HST/GST/QST applied per province. Free is $0/mo (one project, three collaborators, kanban + list views). Pro is $19/mo (ten projects, ten collaborators, MapleTime billable sync, Gantt beta). Business is $49/mo and is the most popular (unlimited projects, twenty-five collaborators, MapleInvoice timesheet billing). Enterprise is $99/mo (unlimited workspaces, SSO, audit logs, 99.9% SLA). Annual plans save roughly 17%. No per-seat fees on any tier — flat plan pricing only.
Is MapleProjects PIPEDA-compliant?
Yes. All MapleProjects data — projects, tasks, comments, time logs, AI drafts, exported files — is stored on Canadian-hosted infrastructure in Toronto and Montreal. We do not replicate project data outside Canada under any circumstance, which aligns with PIPEDA for SMBs, agencies, and consultancies handling client data. The Enterprise plan adds PIPEDA-grade audit logs and a 7-year retention policy for regulated-industry customers. Our standard data processing addendum is available on request from support@mapleworksuite.com.
Can I export my projects if I leave MapleProjects?
Yes — and on every tier, including Free. Hit Export on any project and you get a JSON dump of projects, tasks, comments, time entries, and milestones, plus a CSV of time entries for accounting. There is no paid-tier gate on export, no thirty-day window, and no "contact sales to extract your data" tax. Cancel at end of month, keep the export forever. If you cancel and come back later, your imported data still maps cleanly to the same schema — we don't punish customers for trying competitors.
Is there a free plan for MapleProjects?
Yes. MapleProjects offers a free account so you can start with no credit card and no commitment. Create your free account, explore the core features, and upgrade to a paid plan only when you need more volume or advanced capabilities.